Once an open shift has been requested, your employer will receive a notification in their online Square Dashboard. Locate a shift that is noted as Open shift in blue > tap the shift in question to open up the Shift details screen. Use the date selector to choose the appropriate time frame for the schedule. Open shifts are easily viewable from the Team app and will appear to any team member that isn’t currently scheduled for that particular time frame, and is able to work under that job title. Your employer may also choose to utilize open shifts, which will allow you to pick up shifts that have yet to be filled by other members of the team. Note: Team members without full access permissions will be able to update their availability when using the Square Team app, but are not able to update their availability through the online Square Dashboard at this time. Tap Save changes to return to the Availability section and repeat for the remaining days that need to be updated. Tap on the day of the week that you’d like to edit to open up the Add availability screen and make any necessary changes. Under the Work Settings section, tap Availability. While your employer or any team member with full access permissions will have the ability to update your availability using the online Square Dashboard, you can also update your own availability at any time by using the Square Team app. In order to set proper expectations regarding when you’re available to work, you’ll want to provide your employer with your availability. This can be configured by going to Settings within the Schedule section of the Team app. Note: Visibility of other team members schedules is based on the individual’s user settings. They will have the access to make any necessary changes, should they arise. Toggle on/off App notifications and/or Email notifications under the Schedule published and Schedule updated sections based on your personal preferences.Īs a best practice, we also recommend that you reach out to your employer directly if you have any questions or concerns about your schedule. Under the Work Settings section, tap Notifications. To do so:įrom the Home page of the Square Team app, tap More. To ensure full visibility into new schedules and/or any updates to an existing schedule, you’ll also want to make sure that you have updated your notification settings in the Team app. Once your employer has created and published your schedule, you should receive an automated email and or Team app push notification with a direct link to view your upcoming shifts for the week. Note: Your business must be using Team Plus to receive some notifications (e.g. Notifications refers to active messages that are delivered via email or push notification from Team app. For example, a team member who has the job titles “Cashier” and “Bartender” may make $15 under the “Cashier” job title and $17 under the “Bartender” job title. The associated wage(s) will be determined by which job title your clocks in as. Team members can have up to 12 job titles, with a wage assigned to each. Job title refers to the position you hold within your business. A team member can request off for a single day or series of days. Time off refers to one-off unavailability requested by a team member. For example, a team member’s availability might state they can work 10am-9pm, Monday through Friday. In general, availability is recurring, and is separate from one-off time off requests. For example, if you work from 9am-5pm, with a 30 minute unpaid lunch break, you worked a total of 7.5 paid hours.Īvailability refers to the days and times a team member is able to work. Paid hours refers to the total number of hours worked, minus any unpaid breaks. for bars, the workday may span from 4am-4am to account for the few hours they’re open past midnight). For businesses that are open past midnight, the workday hours should align with when all team members have clocked out for the day (e.g. For most businesses, the standard day (12am-12am) aligns with their workday. Depending on the timeframe viewed, a timecard could include both in progress and completed shifts.Ī workday is a rolling 24hr period of time where all business activity takes place. A team member can be assigned multiple shifts in a workday.Ī timecard is the record of a set of shifts, generally associated with your business’ pay period. Shift Scheduling includes multiple shift states, including: scheduled shift, current shift, and completed shift. A shift refers to a period of time that a team member works under one job title.
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